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Rate and review businesses based on your experiences, and explore trusted businesses to make informed decisions

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Frequently Asked Questions

Got questions? We've got answers. Delve into our Frequently Asked Questions (FAQs) section to find comprehensive information about your inquiries.

CertMeUp is a new online review platform where consumers can share experiences with businesses, and companies can collect and respond to customer feedback. It's used globally and covers a wide range of industries.

Yes. Consumers can use CertMeUp completely free to write and read reviews. Businesses can create a free profile for a limited period of time and collect reviews, but advanced features (like analytics, marketing integrations, and review invitations) are available via paid plans.

CertMeUp uses:

  • Automated fraud detection software

  • Community flagging

  • Manual moderation
    They aim to ensure reviews are genuine and unbiased, but they do not verify purchases by default.

No, businesses cannot remove reviews themselves. However, they can report reviews that violate CertMeUp’s guidelines. If the review is found to be in breach, CertMeUp may remove it after investigation.

Not necessarily. Some are added by users, while others claim their business profile. Any company can be reviewed, even if it hasn’t actively joined CertMeUp.

CertMeUp organizes businesses into categories like:

  • Marketing

  • E-commerce

  • Home & Garden

  • Finance
    Each helps users discover relevant services and compare reviews in similar sectors.

Yes. Companies can publicly reply to reviews, helping them manage their reputation and resolve customer issues. This two-way communication is a key feature of CertMeUp.

  • Consistently invite customers to leave reviews.
  • Respond professionally to both good and bad feedback.
  • Monitor flagged reviews and follow up promptly.

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